bobo77 Platform Privacy Notice

This page describes what we collect when you use bobo77 and how we keep that data protected. When you open an account with us, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place a market order on our platform, we gather specific information about your identity, payment behaviour, and activity. We at bobo77 treat your personal data as a trust responsibility; we do not share it with third parties except where required by law or to process your transactions.

Our privacy approach is simple: we collect only what we need to operate bobo77 securely, verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering rules in the jurisdictions where we operate. Your data is encrypted in transit and at rest; our servers are protected by industry-standard firewalls and regular security audits. If you have questions about how we handle your information, contact our support team via the Help section in the app.

We update this privacy notice periodically to reflect changes in our practice or legal requirements. Continued use of bobo77 after we post an update means you accept the revised notice. If you object to any data practice, you may request account closure and withdraw your balance under our standard withdrawal process.

What data we collect on bobo77

We collect your identity information — full name, date of birth, email address, phone number, and national ID number — when you open an account. We also collect your residential address and, during account verification, a copy of your identity document and a photograph (selfie with ID). This information is used to confirm your age, verify your identity, and check your jurisdiction eligibility before we permit deposits or withdrawals.

We collect payment information indirectly. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, you are redirected to the payment provider's secure gateway; we do not store your card numbers, bank account details, or e-wallet credentials. We do record the transaction ID, amount, timestamp, and settlement status so we can track your deposit history and process refunds if needed.

We collect activity data — your login timestamps, the markets you view, the orders you place, your game selections, your balance history, and your withdrawal requests. This information helps us detect fraud, resolve disputes, and improve bobo77's user experience. We do not sell this data to advertisers; it is used only internally or shared with law-enforcement agencies if we are legally compelled to do so.

How we use your data and third-party processors

We use your personal information to create and manage your bobo77 account, process deposits and withdrawals, verify your identity, prevent fraud, and comply with anti-money-laundering regulations. When you deposit via mobile banking or local payment, for example, those providers process your payment and confirm settlement; we see only the confirmation, not your underlying payment details. Similarly, when you request a online payment or e-wallet bank transfer, your bank processes the transaction directly.

Our servers are hosted on cloud infrastructure; this means your data may be stored in data centres outside Indonesia. We select hosting providers that meet international security standards and sign data-processing agreements requiring them to protect your information. We also use third-party email services to send you password-reset codes and account notifications; these services are contractually bound not to use your email for marketing or to share it with other clients.

Your rights and data retention

You have the right to access your personal data, request a copy of what we hold, and ask us to correct inaccurate information. To exercise these rights, contact our support team via the Help menu in your bobo77 account. We will provide a copy of your data within 10 business days. You also have the right to request deletion of your data, though we may retain some information if we are legally required to do so (for example, anti-money-laundering rules may require us to keep transaction records for several years).

We retain your identity and payment information for as long as your bobo77 account is active. If you close your account, we retain transaction records, KYC documents, and dispute logs for seven years to comply with local financial-services regulations. After that retention period, we delete or anonymise your personal data unless we are required by law to keep it longer. Account activity logs (login timestamps, market orders) are retained for up to two years for security and audit purposes.

Cookies, tracking, and contact channels

We use cookies and similar tracking technologies to remember your login status, store your preferences, and analyse how you navigate bobo77. These cookies do not personally identify you; they are stored on your device and used only to improve your experience on bobo77. You can disable cookies in your browser settings, though this may affect some features of our platform. We do not use cookies for targeted advertising or to profile you across other websites.

If you have a privacy concern or suspect we have misused your data, contact our support team immediately. You can reach us via in-app chat, email, or phone; contact details are listed in the Help section of your account. We investigate privacy complaints within 10 business days and notify you of our findings in writing. If you believe we have violated local data-protection law, you may lodge a complaint with the relevant authority in Jakarta, Surabaya, Bandung, or your jurisdiction.

Jurisdiction and changes to this notice

This privacy notice applies to all bobo77 users in supported jurisdictions. If bobo77 is not legally permitted to operate in your location, we will not process your account registration or withdrawal request. Our data-handling practices are subject to the laws of the jurisdictions where we operate; if local law requires additional data protection measures, we undertake to implement them.

We may update this privacy notice at any time to reflect changes in our platform, legal requirements, or best practices in data protection. We will notify you of material changes via email or in-app notification; your continued use of bobo77 after such notification signifies your acceptance of the revised notice. If you do not agree with a change, you may close your account and request withdrawal of your balance. We at bobo77 commit to transparency in how we collect, store, and protect your data — because your trust is fundamental to what we do.